Frequently Asked Questions - FAQs
Do you offer same-day flower delivery in Portland?
Yes, we provide same-day delivery by 10AM in Portland. 24 hrs notice is greatly appreciated.
How much does flower delivery cost in Portland?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
Can I order online or by phone?
Yes! You can order online anytime at emeraldpetalspdx.com or by phone at (503) 719-4503 during our business hours (Mon-Fri 11:00 AM-5:00 PM, Sat 11:00 AM-2:00 PM, Sun Closed). Call a head of time for a Sunday delivery
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.
How do I make my flowers last longer?
Replenish with fresh water, trim the stems if possible every few days, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Do you deliver flowers to hospitals, offices, or event venues in Portland?
Yes, we deliver to homes, hospitals, businesses, and venues across Portland. Please provide the full address and any delivery notes during checkout.
Why choose flowers by Emerald Petals?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Portland, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.
